Ripped off by CGC
(Fort Collins CO USA)
Been a collector for many years and finally took the plunge sending my Hulk #1 to CGC for grading. Spent almost $200 Performing a Huge Mistake. I have seen many comics graded by CGC over the years and mine should have graded at least a 3 but have seen 3.5-4.0 on a regular basis for the condition. Those clowns at CGC graded a 2.5.
When contacted they would not even respond to my concerns. Awful customer service, quoting a 15 business day turn around (taking 23 business days) and Not responding to my concerns.
Needless to say I am done with that "Business" and will Ballyhoo CGC nonsense till the day I die. Was leery when they started and now confirmation has been had. 1 last note, I dislike their changing the grading system that had been in place so long.
Admin: Now when I see a review about CGC like this, it sure makes me wonder about their validity! There are going to be bad experiences with a company every now and again. But a company worth their salt will go overboard to provide a good user experience.
Is CGC heading down the road of not caring about their customers? I don't know. What are other's experiences with CGC? Dave